Privacy Policy

Introduction

Shiel's Building Services ("we", "us", "our") is committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (GDPR).

Data We Collect

• Personal Identifiable Information (PII): Name, email address, phone number, address, and other contact details provided when you contact us or request a quote.
• Project Details: Information about your building project, specifications, and requirements.
• Communication Data: Correspondence via email, contact forms, or phone calls.
• Website Usage Data: IP address, browser type, pages visited, via cookies and analytics.

How We Use Your Data

• Responding to your inquiries and providing quotes or services.
• Managing ongoing projects and contractual obligations.
• Improving our website and customer experience through analytics.
• Legal compliance and record keeping.

Data Sharing & Security

We do not sell or rent your data. We may share your information with trusted third parties such as subcontractors or legal authorities, solely for the purpose of delivering our services, and under strict confidentiality.

We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.

Your Rights

• The right to access the data we hold about you.
• The right to request correction or deletion of your data.
• The right to withdraw consent at any time.
• The right to data portability and object to processing.
• The right to complain to the ICO.

Retention

We retain your personal data only for as long as necessary to fulfill the purpose it was collected for, including legal or contractual obligations.

Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences via your browser settings.

Contact Us

If you have questions or want to exercise your rights, contact us at [email protected]